Cancellation, Withdrawal and Changes Policy
1 · Organiser Details
World Enjoyer — Carrer Jaume Vicens Vives nº8 2n 1ª, Salou, 43840, Spain
Tax ID: ES47757899D | Email: info@worldenjoyer.com
2 · Scope
This policy applies to bookings for sports camps sold by World Enjoyer through its website and/or other sales channels.
3 · Cancellation by the Participant (Refunds)
Cancellation requests must be submitted in writing to info@worldenjoyer.com, stating the participant’s name, camp, dates and proof of purchase.
Refunds are calculated based on the notice given before the camp start date:
- More than 60 days’ notice: 50% refund.
- Between 26 and 60 days’ notice: 30% refund.
- 25 days or less notice: no refund.
4 · Non-Attendance / Abandonment
If the participant does not attend, arrives late or leaves the camp once it has started, no full or partial refund will be issued, unless legally required.
5 · Change of Holder (Transfer of Place)
A transfer of the participant’s place to another person is permitted up to 10 days before the start, provided that:
- The new participant meets the camp’s requirements;
- The requested documentation is provided;
- The Organiser confirms the change in writing.
An administrative fee may apply.
6 · Changes Requested by the Participant (Dates / Edition / Camp)
Changes are subject to availability and written confirmation. If there is a price difference, the participant will pay the difference. If the new camp costs less, the Organiser may issue a refund of the difference or a credit voucher for future editions, in accordance with applicable regulations.
7 · Cancellation or Modification by the Organiser
World Enjoyer may cancel or modify a camp for justified reasons (e.g. force majeure, unavailability of third-party facilities, severe weather conditions, safety concerns, insufficient participant numbers, etc.). In such cases, the Organiser will offer either:
- A change to another date or edition; or
- A refund of the amount paid for services not provided.
Important: unless legally required, the Organiser is not liable for indirect costs incurred by the participant (flights, transport, accommodation booked independently, meals, etc.).
8 · Refund Processing
Refunds will be made to the original payment method within approximately 15 working days, subject to the processing timelines of the bank or payment provider.
9 · Contact
For cancellations and changes: info@worldenjoyer.com