Cancellation, Withdrawal and Changes Policy

1 · Organiser Details

World Enjoyer — Carrer Jaume Vicens Vives nº8 2n 1ª, Salou, 43840, Spain

Tax ID: ES47757899D  |  Email: info@worldenjoyer.com

2 · Scope

This policy applies to bookings for sports camps sold by World Enjoyer through its website and/or other sales channels.

3 · Cancellation by the Participant (Refunds)

Cancellation requests must be submitted in writing to info@worldenjoyer.com, stating the participant’s name, camp, dates and proof of purchase.

Refunds are calculated based on the notice given before the camp start date:

  • More than 60 days’ notice: 50% refund.
  • Between 26 and 60 days’ notice: 30% refund.
  • 25 days or less notice: no refund.

4 · Non-Attendance / Abandonment

If the participant does not attend, arrives late or leaves the camp once it has started, no full or partial refund will be issued, unless legally required.

5 · Change of Holder (Transfer of Place)

A transfer of the participant’s place to another person is permitted up to 10 days before the start, provided that:

  • The new participant meets the camp’s requirements;
  • The requested documentation is provided;
  • The Organiser confirms the change in writing.

An administrative fee may apply.

6 · Changes Requested by the Participant (Dates / Edition / Camp)

Changes are subject to availability and written confirmation. If there is a price difference, the participant will pay the difference. If the new camp costs less, the Organiser may issue a refund of the difference or a credit voucher for future editions, in accordance with applicable regulations.

7 · Cancellation or Modification by the Organiser

World Enjoyer may cancel or modify a camp for justified reasons (e.g. force majeure, unavailability of third-party facilities, severe weather conditions, safety concerns, insufficient participant numbers, etc.). In such cases, the Organiser will offer either:

  • A change to another date or edition; or
  • A refund of the amount paid for services not provided.

Important: unless legally required, the Organiser is not liable for indirect costs incurred by the participant (flights, transport, accommodation booked independently, meals, etc.).

8 · Refund Processing

Refunds will be made to the original payment method within approximately 15 working days, subject to the processing timelines of the bank or payment provider.

9 · Contact

For cancellations and changes: info@worldenjoyer.com